Can I personalize a gift basket?
Yes. Every order may include a complimentary gift message, and our custom-gift service can tailor the products, palette, presentation, and details to the recipient.
Frequently Asked Questions
Everything you need to know about ordering, personalization, and delivery.
How far in advance should I order?
In-stock gifts generally need one to three business days for preparation. Custom, made-to-order, and corporate gifts require more time, so earlier is always better.
Do you ship nationwide?
We offer nationwide delivery within the United States for eligible gifts. Delivery options and timing appear during checkout. Some destinations may restrict alcohol or perishable products.
Can I request a specific delivery date?
You may share a preferred delivery date. We plan carefully around it, but dates are not guaranteed unless a guaranteed service is confirmed in writing.
What happens if an item is unavailable?
Because many products and florals are seasonal or artisan-made, thoughtful substitutions may occasionally be necessary. We choose replacements of equal or greater value that preserve the gift’s overall style.
Do you offer local pickup?
Studio pickup is available for selected orders when shown during checkout or arranged directly with us.
Can you handle a large corporate order?
Yes. We create client, employee, closing, milestone, and holiday gifts at volume, with personalized guidance and coordinated delivery.
Can gifts include alcohol?
Selected gifts may include alcohol where legally permitted. The purchaser and recipient must meet applicable age requirements, and an adult signature may be required.
Still Need Help?
Send us a note or email hello@curatedbygordon.com.